Terms of service

Terms of Service

Effective Date: January 2026

Welcome to Kayan Naturals. By accessing or using our website and services, you agree to the following terms.

1. Overview

This website is operated by Kayan Naturals. Throughout the site, the terms “we”, “us”, and “our” refer to Kayan Naturals. By visiting our site or purchasing from us, you engage in our service and agree to be bound by these Terms of Service.

2. Services

Kayan Naturals provides: 

• Natural skincare products
• At-home Services 

Services are available within the Greater Toronto Area (GTA) and cities around.

3. Appointments & Booking

• All appointments must be booked in advance
• You will receive a confirmation via email or SMS
• Please ensure correct address and contact details

We reserve the right to refuse or cancel bookings if necessary.

4. Pricing & Payments

• All prices are listed in CAD
• Prices include time and materials unless stated otherwise
• Payment is required at booking or upon service completion

We reserve the right to update pricing at any time.

5. At-Home Service Conditions

• Client must provide a safe, clean, and suitable environment
• We reserve the right to refuse service if conditions are unsafe
• Clients must disclose any skin conditions, allergies, or sensitivities before service

6. Products

• Our products are for external use only
• Results may vary depending on skin type
• We are not responsible for misuse of products

7. Returns & Refunds

Services
All confirmed service bookings are final and cannot be cancelled or refunded once confirmed.

Products
Due to hygiene and safety reasons, all product sales are final. Returns, exchanges, and refunds are not accepted.

8. Limitation of Liability

Kayan Naturals is not liable for:

• Allergic reactions if conditions were not disclosed
• Indirect or incidental damages
• Delays due to unforeseen circumstances

9. Privacy

Your personal information is handled according to our Privacy Policy.

10. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page.

11. Contact Information

For questions about the Terms of Service, please contact us at: +1 (289) 962-6892